Stopped by SafetyPIN

Most background checks only screen the “National Criminal Database,” which excludes 22 states completely, and leaves out a LOT of counties across 12 other states. Better background checks will screen down to the county someone lives in, and, in some cases, the counties they’ve lived in for the past 7 years. But we know criminals don’t stop at the county line – so neither do we.

Forty-year-old Phoebe was applying to be a house-sitter. Our review showed she’d been arrested for shoplifting when she was 33. That’s a little too old to write-off as a youthful indiscretion. When our experts asked Phoebe for more details, her answers became defensive and she refused to explain any circumstances around her arrest. Most background checks would overlook a single

This is a case we often talk about in our offices. Bill applied for a SafetyPIN in mid-June. From the beginning, there was something about his application and information that concerned us, but we couldn’t put our finger on it at first. It certainly didn’t help that he called customer service almost every day to ask about the status of his SafetyPIN.

Allison had an active SafetyPIN and was arrested for driving under the influence. As soon as we saw it, we suspended her SafetyPIN while we waited for a final outcome. Almost a year later, she informed us she “will be receiving a Probation Before Judgment in a few months.” That essentially means the court found that she did it, but they are willing to give her a second chance if she doesn’t get charged again over a

Susan was denied a SafetyPIN due to her score on our Beacon behavioral review. Her answers indicated a high likelihood of pathological lying. Not long after Susan was declined, the app partner Susan had come through reached out to us, concerned that there may be a problem with our system. Apparently, Susan had told them that her “application froze and filled in all the answers for her.”

Emily received a score on our Beacon behavioral review that was 40% higher than our maximum threshold for appeal. However, we noticed an interesting pattern in her results. In some cases, this pattern could indicate that the person had experienced an abusive relationship — and was trying to prevent being victimized again. So rather than deny her appeal outright, we had an expert

Alexis came to us through one of our babysitting partners. She didn’t have a criminal record, but she was declined for a SafetyPIN due to her high score on our Beacon behavioral review. The review found that her answers indicated a tendency toward impulsive behavior and the tendency to get aggressive when challenged. Definitely not traits you want in a babysitter! Rather than

It wasn’t that long after we launched the company that we received an application for a woman named Jane. Once we started reviewing her application, it became clear that something just wasn’t right. We confirmed her identity and her SSN. We could see she had no criminal record, but there was something in her profile that looked, well, suspicious. When we dug a little deeper we realized